Shipping policy

Shipping & Return Policy – Zeleco.store

At Zeleco.store, we aim to provide a smooth and reliable shopping experience for our customers. Please review our shipping and return policy below.

Shipping Policy

  • All orders are processed within 1–2 business days after confirmation.

  • Delivery typically takes 5–7 business days, depending on your location.

  • Once your order is shipped, you will receive a confirmation message with tracking details (if available).

  • Delays may occur during peak seasons, holidays, or due to unforeseen circumstances, but we will keep you informed.

Return Policy (5-Day Return)

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return:

    • The item must be unused, in its original packaging, and in the same condition as received.

    • Proof of purchase (order confirmation or receipt) is required.

  • Returns will not be accepted for items that are damaged due to misuse or normal wear and tear.

Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

Contact Us
If you have any questions about shipping, returns, or your order, feel free to contact us at:

📧 zelecoo2@gmail.com

We are here to help and ensure your satisfaction with every purchase.

Team Zeleco.store